Real Techs Have a Real Sense of Humor
 | by Jennifer on March 25th, 2008 |
A few days ago I was talking with my dear friend Thomas, who tried out the service for the first time. Thomas is an extremely intelligent man, and has terrific computer knowledge. I asked him what he thought of MinuteFix. His Tech was Joda, and he was extremely pleased with the service, technical know-how, and the professionalism Joda exhibited. I asked Thomas what he liked the best about it. His answer surprised me. It turns out that the best thing that he liked was that Joda had a sense of humor! He felt that that was very important. It got me to thinking what a terrific Community of Techs we have, from all walks of life, different areas of world, and each having different areas of knowledge. We’re human, and can give that personal human touch not found too often in tech support. The best part of it is…even though most of us haven’t met face to face…is that we’re an extremely tight group. We are always there to help each other, even with personal problems with our computers, or just to lend a sympathetic ear. To me that is what a “community” does…we’re “friends”, as well as “family”, and I consider myself extremely fortunate to have these terrific people be an important part of my life!
By the way… did you hear the one about the customer who called Tech Support and……… ?